Privacy Policy
Last updated: 28 May 2026
This Privacy Policy explains how TheSpin Casino collects, uses, stores and protects personal information when you visit thespincasino.org, create an account, make a payment, play casino games or use other services available through the website.
By using TheSpin Casino, you acknowledge that your information may be processed as described in this policy. Where required, we will ask for your consent before using personal information for a specific purpose.
1. Information We Collect
The information collected depends on how you use the website and which services are available to your account.
Account Information
- Full name and date of birth
- Email address and telephone number
- Residential address and country of residence
- Username, password and account preferences
- Communication and marketing preferences
Identity and Verification Information
TheSpin Casino may request documents or information needed to verify identity, age, address, payment ownership or source of funds. This may include identification documents, proof of address, payment records or other supporting information.
Payment Information
When you make a deposit or request a withdrawal, we may process information such as the payment method used, transaction amount, currency, payment status and partial account details. Full card details may be processed directly by an authorised payment provider rather than stored by TheSpin Casino.
Gameplay and Account Activity
- Deposits, withdrawals and account balance history
- Games played, wagers placed and results
- Bonuses claimed and wagering progress
- Login history and account changes
- Responsible gambling limits and account restrictions
Technical Information
When you use thespincasino.org, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, language settings, referring pages, session data and interactions with the website.
2. How We Use Personal Information
TheSpin Casino may use personal information to:
- Create, maintain and secure player accounts
- Confirm identity, age and account eligibility
- Process deposits, withdrawals and payment checks
- Provide casino games, promotions and account features
- Review transactions and gameplay activity
- Detect fraud, collusion, bonus abuse and unauthorised access
- Meet legal, regulatory and compliance obligations
- Respond to support requests and account questions
- Improve website performance, navigation and security
- Apply responsible gambling tools and account limits
- Send service messages relating to an account or transaction
- Provide marketing communications where permitted
3. Basis for Processing
Personal information may be processed where it is necessary to provide the services requested by the player, comply with applicable obligations, protect legitimate business and security interests, prevent fraud or act on valid consent.
Where processing depends on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was completed lawfully before consent was withdrawn.
4. Identity, Fraud and Security Checks
TheSpin Casino may compare account, payment, device and gameplay information to identify suspicious or prohibited activity. These checks may be completed internally or with support from identity-verification, fraud-prevention and payment-service providers.
An account, payment or withdrawal may be delayed, restricted or reviewed where information is incomplete, inconsistent or connected with suspected misuse.
5. Cookies and Similar Technologies
Thespincasino.org may use cookies, local storage, pixels and similar technologies to keep users signed in, remember preferences, measure website performance, protect accounts and understand how visitors use the platform.
Cookies may be divided into the following categories:
- Essential cookies: required for security, account access and core website functions.
- Preference cookies: remember selected language, display and account settings.
- Analytics cookies: help measure traffic, performance and user interaction.
- Marketing cookies: may be used to measure campaigns or display relevant promotions where permitted.
You can control certain cookies through your browser settings. Disabling essential cookies may prevent some parts of TheSpin Casino from working correctly.
6. Sharing Personal Information
TheSpin Casino may share personal information only where reasonably necessary with selected service providers and business partners, including:
- Payment processors and financial institutions
- Identity and age-verification providers
- Fraud-prevention and security services
- Casino game and software providers
- Cloud hosting and technical-support providers
- Analytics and communication platforms
- Professional advisers and auditors
- Regulators, authorities or law-enforcement bodies where required
Service providers are expected to use personal information only for the agreed purpose and to apply appropriate confidentiality and security measures.
7. International Data Transfers
Some service providers may process information in countries other than the country where the player is located. Where personal information is transferred internationally, reasonable safeguards will be used in accordance with applicable requirements.
8. Data Retention
Personal information is kept only for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, prevent fraud and meet applicable obligations.
Some account and transaction records may be retained after an account is closed. Information that is no longer required may be deleted, anonymised or securely restricted.
9. Data Security
TheSpin Casino uses technical and organisational measures intended to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Players are also responsible for account security. Passwords should be kept private, and account access should not be shared with another person. Any suspected unauthorised access should be reported through the website support channels as soon as possible.
10. Marketing Communications
Players may receive promotional messages about bonuses, games or other TheSpin Casino offers where marketing is permitted and the player has not opted out.
You can change marketing preferences through the available account settings or by using the unsubscribe option included in a promotional message. Important account, security and payment notices may still be sent even after marketing has been disabled.
11. Player Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information held about you
- Ask for inaccurate information to be corrected
- Request deletion of information where permitted
- Object to or restrict certain processing activities
- Withdraw consent previously provided
- Request a portable copy of eligible information
- Submit a complaint to an appropriate privacy authority
Before responding to a privacy request, TheSpin Casino may ask for additional information to confirm the identity of the requester. Some information may need to be retained where deletion would conflict with legal, security or record-keeping obligations.
12. Automated Reviews
Automated tools may be used to identify unusual login behaviour, payment risk, suspected fraud, bonus misuse or responsible gambling concerns. Where appropriate, an account decision may also be reviewed by an authorised member of the team.
13. Responsible Gambling Information
Account activity may be reviewed to support responsible gambling measures. Relevant information may include deposit patterns, session duration, changes in wagering behaviour, use of account limits and requests for cooling-off or self-exclusion.
This information may be used to apply account restrictions, provide safer-gambling messages or carry out other steps considered appropriate for player protection.
14. Children and Underage Users
TheSpin Casino is not intended for anyone below the legal gambling age. Accounts identified as belonging to an underage person may be suspended or closed, and additional verification may be requested.
15. Third-Party Websites
Thespincasino.org may contain links to external websites or services. TheSpin Casino is not responsible for the privacy practices, content or security of an independent third-party website. Players should review the privacy policy of any external service they choose to use.
16. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes to TheSpin Casino services, technology, business practices or applicable requirements.
The latest version will be published on thespincasino.org with a revised update date. Material changes may also be communicated through the website or player account where appropriate.
17. Privacy Requests
Questions about this policy or requests relating to personal information can be submitted through the official support options available on thespincasino.org. Please include enough information to identify the relevant account and explain the nature of the request.